FAQs

Unless otherwise requested by the artist performing, there are currently no specific requirements related to COVID-19. If an artist requests any specific restrictions, we will notify purchasers and fans ahead of time through email, our social media pages, and website.

Yes, please check out our Privacy Policy before siging up for Exit/Insiders or our newsletter.

We do our best to retain any items left behind for a reasonable period of time. If you believe you have left an item with us, please email info@exitin.com.

Yes, it’s the law! For all 18+ shows or if you are over 21 years of age for All Ages Shows, you must have a valid photo ID issued by either the state or federal government. Military ID, passports, driver licenses, are all examples of proper ID. Birth certificates, and student IDs are examples of improper ID and will not be accepted. Please also note that if your ID is broken or appears tampered with in any way, you may not be allowed to enter. Paper ID’s will only be accepted if issued by the state of Tennessee. Tennessee paper IDs will only be accepted for 20 days after the date of issuance. Paper IDs from other states and/or entities will not be accepted.