How do I get a refund?
We do not offer refunds unless a show has been canceled or rescheduled.
We do not offer refunds unless a show has been canceled or rescheduled.
Unfortunately, unless a ticket is sold directly through our ticketing company, Ticketweb, we cannot guarantee the validity of the ticket and if said ticket will provide entry.
In most cases when a show is sold out, there will be no tickets available at the door. If tickets do become available, we will make a post on our socials.
Cash will no longer be accepted at our bar or box office, so be sure to bring a debit or credit card to make purchases. You can also use our cash-to-card exchange at the box office to get a prepaid card for purchases.
PS – Cash tips at the bar are always appreciated! Also, for some shows, cash may be used to purchase artist merchandise.
Unless otherwise requested by the artist performing, there are currently no specific requirements related to COVID-19. If an artist requests any specific restrictions, we will notify purchasers and fans ahead of time through email, our social media pages, and website.
Yes, please check out our Privacy Policy before siging up for Exit/Insiders or our newsletter.
For all information regarding door times, ticket prices, and performing artists please visit the calendar page
How nice of you to ask…you’re so sweet. Recording policies are at the band’s discretion and change from night-to-night. Only those with approved photo and video passes can bring professional equipment (cameras with detachable lenses) to a show. We utilize a House Photography Program where local photographers can choose the shows they want to shoot (on a first come, first serve basis), bring a friend along with them to the show and also receive photo credit when their photos are used.
If you’re interested in participating in the program please email info@exitin.com
The Hampton Inn, Guesthouse Inn & Suites, Lowes Vanderbilt, and Hutton Hotel are all close by. We do not offer any partnered rates.
Exit/In is a standing room only venue. However, there are a limited number of seats available on a first come first serve basis. If you are in need of any ADA accommodations, please contact us at info@exitin.com prior to the show.